Support Levels
We offer different levels of technical support to help you with your business. We are aware that managing your dedicated hosting plan can be harder and more time-consuming that initially anticipated. For this reason, our technical staff is available 24 hours a day, 7 days a week and 365 days a year to guarantee that you will be able to maintain the business continuity you initially planned.
| Options | Unmanaged | Managed | BBM Complete |
|---|---|---|---|
| Valhalla CP |  |
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| Remote Reboot | |
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| O.S. Remote Deploy | |
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| Snapshot Backup | |
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| Automatic upgrade and O.S. Patches | |
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| Automatic upgrade and Panel Patches | |
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| Server Monitoring (ping, http, mail) with proactive support | |
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| Support for pre-installed software | |
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| Guarantee Support time | |
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| third-party software and modules installation | |
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| Support on third-party software | |
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| FREE One Rapid SSL Certificate | |
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Included |
€ 10 |
€ 20 |
